Microsoft 365 Managed Services
-L1, L2, L3 support. Resolving incidents, finding root causes, modifying workflows, providing reports, and more. -Enabling user self-support by creating a knowledge (articles, FAQ, user guides).
Maintenance and optimization
Office 365 account and subscription administration. Regular Office 365 health checks to detect and eliminate performance and security bottlenecks. Stable work of your Office 365 solution. High security and industry compliance of your Office 365 solution.
Development and evolution
Office 365 improvements through customizations, integrations and workflow automation. Custom solutions based on Office 365 like intranets, DMS, LMS, KMS, ticketing and help desk. Office 365 migration. Remote training on new solutions for users and admins. A content governance model.